Privacy Policy

Welcome to vitalcontents.com’s Terms of Use! We are truly excited to have you aboard. Thank you for choosing to use our services.

Your Acceptance

BY USING AND/OR VISITING THE vitalcontentS.COM (“Website”) and by USING ANY OF THE SERVICES PROVIDED ON THE WEBSITE, YOU SIGNIFY YOUR ASSENT TO THESE TERMS OF USE (the “Terms” and/or “Terms of Use”) AND THE TERMS AND CONDITIONS OF VITALCONTENTS.COM’S .

ACCESSING, BROWSING OR OTHERWISE USING THE WEBSITE INDICATES YOUR AGREEMENT TO ALL THE TERMS OF USE, SO IF YOU DISAGREE WITH THESE TERMS OR ANY PART OF IT THEN YOU MUST NOT USE THIS WEBSITE.

Our Purpose

We offer a broad array of high quality content (digital) writing services designed to meet the diverse needs of our client base. This Website is a platform where we provide numerous tools and features to make ordering more comfortable for our clients and to allow writers to pick an order that best meets their particular professional skills. Our services are designed to allow our clients and freelance writers to interact directly with each other, with no middleman and in the most convenient way.

Definitions

In these Terms of Use:

“Effective Date” means the date when our agreement with you is concluded (see clause “Legal Agreement”);

“Client” means an individual whose use of the Service is for research and reference purposes and for Client’s personal purposes only, and not for use in connection with any trade, business or profession;

“Agreement” means the agreement, together with the Order Form, Privacy Policy and Cookies Policy, between you and us for the sale and purchase of the Services in accordance with these Terms;

“Order Form” means the form completed by Client online and showing details of the Services which you have offered to purchase from us;

“Service(s)” means the content (digital) writing services to be provided by us to you, as described in the Order Form and on the pages of our Website;

“we/us/our” refers to vitalcontents.com website;

“Writer” means freelance writer admitted to the Website; and

“you/yours” refers to you, our Client, the person offering to purchase Services from us.

Legal Agreement

Nothing in the Website, including these Terms of Use, shall be interpreted and construed as an offer to enter into an agreement with us in relation to the provision of Services. The Website and Services are an invitation to treat only.

The Order you place with us constitutes an offer from you to purchase Services in accordance with these Terms. It is entirely at our discretion to accept or reject the offer to purchase Services.

Your Order will only be deemed accepted by us when you have paid for the Services, your payment successfully received by us and Confirmation Email, as this term defined herein, has been sent. Any email or other electronic acknowledgement by us of receipt of an order does not constitute legal acceptance by us of your Order. We will confirm our acceptance to you by sending you an email confirming that your payment is received and Writer commenced to work under your Order (“Confirmation Email”). The Agreement between you and us is formed when we send you a Confirmation Email.

Please consider that we may choose not to accept your Order (offer to purchase Services) for any reason at our sole discretion and we shall not be liable to you or to any third parties in this matter. If we do not accept your Order (whether in whole or in part) we will provide you with refund in connection with that Order (or the part of the Order that we do not accept).

Eligibility to Order Services.

By accepting these Terms of Use through your use of the Website, you certify that you are 18 years of age or older and/or not a person barred by any laws from using the Website. If you are under the age of 18 but at least 13 years of age, you may use this Website only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. If you do not fulfil these requirements you may not use this Website.

Your Account and Account Activity

Before placing an Order, you have to complete our registration form and create an account (“Client’s Account”). If you would like to place an order right away, you can use our online preliminary order form at our homepage. You shall be redirected to your automatically registered Client’s Account where you can make any alterations to your Order.

When creating your Client’s Account, you must provide us true, current, accurate and complete information about yourself. You are not allowed to use another client’s account without permission. You may not select a user name that is vulgar, offensive, obscene, or attempts to impersonate another person.

You certify that the information provided by you in your Client’s Account is truthful and accurate in all material respects and contains no misleading statement or any omission of any material information. If we suspect that your Client’s Account information is not true/ complete/ current or accurate, or that you have otherwise violated these Terms, your Client’s Account may be subject to suspension or termination, and You may be banned from using the Website.

Please note that you must ensure that the email address, indicated at your Client’s Account, is kept up-to-date and that you have full access to it. So, it is important to remember that if you change email address, then you must change it on your Client’s Account. Should you provide an invalid email address or an email address that belongs to someone else, we may terminate your Client’s Account at any time without notice.

You are solely responsible for any activity that occurs on Client’s Account, including the activities of others and regardless of whether such activities are authorized, and you are responsible for keeping your Client’s Account password secure. You may change your password at any time.

You agree to immediately notify us if you suspect or know of any unauthorized use of your password and/or account or any other breach of security. We have the right to disable or terminate your Client’s Account at any time, in our reasonable opinion, if you have failed to comply with any of the provisions of the Agreement. We cannot and shall not be liable for any loss or damage arising from your failure to comply with this Section.

The same person may not register more than one Client’s Account. We reserve the right to suspend or terminate any Client’s Account which we reasonably suspect of infringing this requirement.

You acknowledge and agree that we may disclose your user information, if required to do so by law or if we believe, in good faith, that such disclosure is reasonably necessary to: (i) comply with the legal process; (ii) enforce these Agreement; (iii) respond to legal claims; or (iv) protect the rights, property, or personal safety of vitalcontents.com and/or its users.

Our Services

The Website offers various digital and content writing services. Our Services may include among others assistance with copywriting for your projects, web sites, blogs etc., problem solving, preparing presentations, creating different types of content.

We hire the best professionals to work with your Order, therefore you hereby acknowledge that we may sub-contract the supply or delivery of Services at our sole discretion.

In the event that there are any errors regarding price or description of our Services, we reserve the right to correct that price or description and notify you accordingly. In these circumstances, it will be deemed that the Agreement has not been entered into. We will cancel your order and your credit/debit card or PayPal account will be refunded in full.

Placing Orders through the Website

While making your order You will be asked to fill in and complete an Order Form. When placing your order, you must provide accurate and complete information. You are solely responsible for any possible consequences, delays and misunderstandings, in case you provide Writer with inaccurate and/or incorrect and/or unfaithful information about your Order. Therefore, please ensure that the terms of the Order you submitted to us are correct. We ask you to read and check your Order before placing.

You will see your orders listed in your Client’s Account. Upon completion of your Order Form, your Order will be available for Writers to place bids. Select your Order, and you will be able to see your Order details including bids which Writers place on your Order.

To choose the Writer you assign for your Order you shall be required to press “Accept & Pay” button. After your Order has been processed, you will receive a confirmation email from us.

Your Order shall be downloaded to your Client’s Account prior to the deadline indicated in your Order.

You may not download and/or copy, and/or use your Order otherwise except for the limited purpose of reviewing the Order only. If you find the Order to be of appropriate quality, you may approve by clicking “Accept” button and download it. Please note that upon accepting your Order you cannot use your cooling-off period and cancel your Order, as provided in “Cancelling your Order” Section. Therefore, before accepting your Order, please make sure your Order is of the right quality.

Payment

Payment for your Order can be made using any of the payment methods listed on the Website. Please note, this process may take up to 3 hours for the payment to clear to us. The Writer will be unable to start working under your order and we will be unable to refund payments until the initial payment funds have cleared.

All fees shall be deemed to be in U.S. Dollars, except as specifically stated otherwise in the Website. To the extent permitted by law (and unless specified otherwise by us in writing), all fees/ prices are exclusive of all taxes (including value added tax, sales tax, goods and services tax, etc.), levies or duties imposed by taxing authorities (“Taxes”), and you shall be responsible for payment of all applicable Taxes relating to your use of our Services, or to any payments or purchases made by you. If we are obligated to collect or pay Taxes for the fees payable by you, and whether or not such Taxes were added and collected from you for previous transactions, such Taxes may be added to the payment of any outstanding fees and will be reflected in your final Order description.

Dispute

If you are dissatisfied with your Order or you believe that your Order is incomplete or inaccurate, you may initiate a Dispute in your Client’s Account. Please note, that dispute resolution process shall be conducted via email and built-in messaging system only.

You must not make any false or misleading statements when filing, or during the subsequent investigation of, a dispute. The dispute process may take up to 30 calendar days, depending on the size, nature and scope of the Order being disputed, however, we strive to complete any dispute as soon as possible.

Upon receiving your dispute request, we will promptly assign a trained Dispute Manager. You hereby acknowledge and accept that ultimate resolution of such disputes shall be at the sole discretion of our Dispute Manager.

Among others, Dispute Manager can make one of the following decisions:

(a) Uphold Client’s complaint and provide the Client with free of charge Order revision (including but not limited to, in case of Order bad quality and/or if Client`s instructions were not followed);

(b) Uphold Client’s complaint and provide the Client with full or partial refund when Client`s instructions were not followed and the Order deadline has passed;

(c) Reject Client’s complaint due to insufficient grounds when Client`s instructions were properly followed.

Dispute Manager may, at his/ her sole discretion, ask you for additional information on details of your complaint. Should you fail to provide such additional information within seven (7) calendar days following Dispute Manager’s request, Dispute Manager shall make his/ her decision based on the information available only.

Please note that Dispute Manager’s decision is ultimate, irrevocable and can`t be over-ruled.

Cancelling Your Order

You have fourteen (14) calendar days (“the cooling-off period”) in which you may cancel your Order if for any reason you are not happy with the Services which have been delivered to you. This cooling off period begins on the day after the day your Order has been downloaded to your Client’s Account. If you placed several Orders which are to be delivered separately, your cooling off period begins the day after the day on which you receive the downloaded Order.

If you wish to cancel your Order, you must notify us of this fact within the cooling-off period. Order which has not been canceled within cooling-off period is considered approved.

Copyright and other intellectual property

You acknowledge that we are the sole and exclusive owner of the intellectual property for your Order, and you shall do nothing inconsistent with such ownership, except as provided in the Copyright License clause hereunder. You further agree that you will not claim any rights to the Order, or any derivative, compilation, sequel or series. You agree that payment for your Order is the payment for the use of the Order under the license granted to you subject to this Terms of Use, and nothing in this Terms shall give you any right, title, or interest in the Order other than the right to use one in accordance with these Terms. You admit the validity of all copyrights for the Order and all associated intellectual property rights, and acknowledges that any and all rights that might be acquired by you because of your use of the Order shall inure to our sole benefit.

Copyright License

We hereby under the terms set forth in this Agreement, being the owner of all proprietary intellectual property rights for the Order, grant you a worldwide non-exclusive and non-transferable license to use the Order, for your personal consumption only.

Please consider that Order (as this term defined herein) is for your personal use only and it may not be used, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any other purposes whatsoever without our prior written consent.

We will have no responsibility or liability whatsoever for your decision to use the Services in a way that violates your university/ college/ school/ educational institution regulations/ requirements.

Emails, Messages and Other Communications

You take full responsibility for any information, data or any other material posted on or sent to or via the Website or any other person (including Writers).

All messages are sent at the risk of the sender. We accept no liability for the content of transmitted messages, or non-receipt or non-transmission of any message for any reason.

We may add information at our sole discretion to any message sent through or via the Website. The content of any added information is to be determined at our sole discretion.

You may not, without our express permission in writing:

(a) transmit to any person on, by or via the Website any advertising messages or messages of an annoying, offensive or distasteful nature;

(b) send your contact details to the Writer assigned to your Order;

(c) bargain and/or discuss with the Writer Order pricing using US$ equivalent. You may bargain and/or discuss Order pricing using percentage ratio only;

(d) send messages to any person who may not wish to receive a message;

(e) post or transmit to, from or via the Website any unlawful, threatening, defamatory, or obscene material, or any other material that could give rise to any civil or criminal liability under the law.

To the full extent permitted by law we are not bound to take any action as a result of any complaint that is received by us with respect to the Website or any information or messages posted on or sent to or via, the Website.

Email Communications

By using the Website and/or any of the Services provided on the Website you agree to receive email communication from us which may include:

(a) Service-related messages such as Client’s Account creation confirmations, Order placement confirmation, administrative messages, and/or

(b) advertising offers from us, marketing and/or promotion of our Services, upcoming events, and/or

(c) newsletters, important notices and/or information, and/or

(d) requests for feedback on our Services.

We will only use your personal details to provide you with the information above and will not give your details to any third party.

You can opt-out of receiving this communication at any time by clicking the unsubscribe link in the message. You may not opt out of our Service-related messages. If you do not want to receive such messages from us, you must cancel/ terminate your Client’s Account.

Privacy

We encourage you to read our Privacy Policy, and to use the information it contains to help you make informed decisions. Further, you acknowledge, consent and agree that we may access, preserve, and disclose your registration and any other information you provide if required to do so by law or in a good faith belief that such access preservation or disclosure is reasonably necessary in our opinion.

Comments and Feedback

Any questions, comments, suggestions, ideas, feedback, or other information provided by you on the Website (“Comments”) are not confidential and you hereby grant us a worldwide, perpetual, irrevocable, royalty-free license to reproduce, display, perform, distribute, publish, modify, edit or otherwise use such Comments as we deem appropriate, for any and all commercial and/or non-commercial purposes, in our sole discretion.

No Liability

IN NO EVENT WILL WE, THE WEBSITE, OR OUR EMPLOYEES, AGENTS, SUPPLIERS, OR CONTRACTORS BE LIABLE FOR ANY LOSS, DAMAGE, COST, EXPENSE (INCLUDING ALL LEGAL COSTS) OR LIABILITY OF ANY KIND OR CHARACTER (WHETHER DUE TO OUR NEGLIGENCE OR OTHERWISE), INCLUDING WITHOUT LIMITATION ANY COMPENSATORY, INCIDENTAL, DIRECT, INDIRECT, SPECIAL, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL DAMAGES, LOSS OF DATA, LOSS OF INCOME OR PROFIT, LOSS OF OR DAMAGE TO PROPERTY, LOSS OR DENIAL OF SERVICE, BUSINESS INTERRUPTION, CLAIMS OF THIRD PARTIES OR OTHER LOSSES OF ANY KIND OR CHARACTER, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF OR ACCESS TO THE WEBSITE OR ANY SERVICE PROVIDED BY OR VIA THE WEBSITE.

WE DO NOT UNDERTAKE TO KEEP THE WEBSITES UPDATED. WE ARE NOT LIABLE TO ANY PERSON FOR ANY ERROR OR INACCURACY IN THE INFORMATION ON OR CONNECTED WITH THE WEBSITE OR IF THE INFORMATION IS NOT UP TO DATE.

WE ARE NOT LIABLE TO YOU OR ANY OTHER PERSON IF INTERFERENCE WITH OR DAMAGE TO THEIR COMPUTER OR COMPUTER SYSTEMS OCCURS IN CONNECTION WITH USE OF THE WEBSITE, ANY LINKED WEBSITE. YOU MUST TAKE YOUR OWN PRECAUTIONS TO ENSURE THAT WHATEVER YOU ACCESS, SELECT OR USE IS FREE OF ERRORS, VIRUSES OR ANYTHING ELSE (SUCH AS “WORMS”, “TROJAN HORSES” OR OTHER DELETERIOUS DATA OR PROGRAMS) THAT MAY INTERFERE WITH OR DAMAGE THE OPERATIONS OF ANY COMPUTER OR COMPUTER SYSTEMS.

Disclaimer

THE WEBSITE IS PROVIDED “AS IS”, “AS AVAILABLE”, WITH “ALL FAULTS”, AND ALL WARRANTIES, EXPRESS OR IMPLIED, ARE HEREBY DISCLAIMED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. YOU EXPRESSLY UNDERSTAND AND AGREE THAT PURCHASING OUR SERVICES IS AT YOUR SOLE RISK. THE WEBSITE MAY CONTAIN BUGS, ERRORS, PROBLEMS OR OTHER LIMITATIONS. vitalcontentS.COM MAKES NO WARRANTY THAT THE WEBSITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT THE QUALITY OF ANY SERVICES, INFORMATION, OR OTHER MATERIAL OBTAINED BY YOU THROUGH THE WEBSITE WILL MEET YOUR EXPECTATIONS. ANY CONTENT DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE WEBSITE IS DOWNLOADED AT YOUR OWN RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM SUCH DOWNLOAD OR YOUR USE OF THE WEBSITE.

Warranties

To the full extent permitted by law we exclude, whether express or implied, all warranties (including without limitation any implied warranties of merchantability or fitness for a particular purpose), terms, conditions or representations of any kind.

In the event that any warranty cannot by law be excluded, our liability in any way related to the Website or any service accessed, obtained or purchased via or from the Websites, is limited at our sole discretion to:

(a) the resupply or the repair, or where the service cannot be resupplied or repaired the replacement, of the relevant service;

(b) where the relevant service in question cannot be resupplied, repaired or replaced, the supply of an equivalent (in our opinion) service;

(c) the purchase price paid by you for that service; or

(d) where relevant, taking reasonable steps to rectify or stop any malfunction of, inability to access, or instance of unauthorized use of or access to the Website of which we become aware.

Indemnification

You hereby irrevocably indemnify and hold harmless us, the Website, from and against any and all claims, loss, damage, cost (including legal costs on a full indemnity basis), expense or liability to, by or of the Website or any other person arising from or in any way related to:

(a) any your act or omission in breach of these Terms of Use;

(b) your use, whether direct or indirect, of the Website or any other linked website;

(c) your act or omission in any way related to the Services;

(d) any negligence, breach of contract, or other wrongful or unlawful conduct of any kind by you or on your part.

Co-operation with Authorities

We reserve the right to co-operate fully with any law enforcement authority in any jurisdiction in respect of a lawful direction or request to disclose the identity or other information about our clients which the authority claims violate any applicable law.

General Terms of Trade

The disclaimers, liability limitation and indemnity above apply to all transactions effected through, or as a result of accessing, the Website.

If you order Services from the Website, the following conditions apply (in addition to, and to the extent these conditions are consistent with, any terms or conditions relating to the Services appearing elsewhere in these Terms of Use, elsewhere on the Website or otherwise the subject of an agreement between you and the Website):

(a) Your Order is an offer to buy Services which we may accept, in whole or in part, by providing Services to you;

(b) Illustrations and specifications of Services are indicative only. The actual Services supplied may differ;

(c) The price is as stated on the Website at the time of the order;

(d) Unless otherwise stated, the price excludes any applicable tax or any other government fee, levy or charge and insurance charges;

(e) Services available through the Website are subject to change at any time without notice. Listed Services may not be available immediately or at all. Prices might change.

(f) Title to the Order passes to you with the passing of risk or upon the receipt by us of full payment of the price, applicable tax and any other government fee, levy or charge and insurance charges, whichever is the later.

(g) The provision of Services to you does not confer on you any intellectual property rights (such as marks, designs, copyright or patents) inherent in the services supplied.

(h) We may sub-contract the supply or delivery of Services at our sole discretion.

Changes to the Website

We may update the Website from time to time, and may change the content of the Website at any time. However, please note that any of the content on the Website may be out of date at any given time, and we are under no obligation to update it.

No Order or Sublicense

You may not assign or sublicense any rights granted under or pursuant to these Agreement.

Severability

Any provision of these Terms of Use which is invalid in any jurisdiction is invalid in that jurisdiction to that extent, without invalidating or affecting the remaining provisions of these Terms of Use or the validity of that provision in any other jurisdiction.

Termination

For the avoidance of doubt, we may, with or without cause, terminate this Agreement or any license or agreement arising under or pursuant to these Terms of Use, at any time.

Language

The parties agree that the Terms of Use have been prepared in English and to the extent any translation of these Terms of Use is necessary, such interpretation must be consistent with the English meaning of these Terms of Use.

Privacy Policy

Introduction

In the course of our dealings with you, we will collect and process personal information about you in order to provide you with the Services you request and to administer our relationship with you. This may involve the sharing of your personal information with other third parties and the transfer of your personal information. This Privacy Policy describes in detail how we will use your personal information and how you can exercise your rights with respect to your personal information.

In this Privacy Policy, references to “we”,” us” or “our” (or words of similar import) means vitalcontents.com (“Website”) that processes your personal information (as defined below) and interacts with you.

References to “you” mean the person whose personal information we collect, use and process. It may refer to anyone who may contact us about the Services provided by us or otherwise interact with us.

All capitalized terms mentioned hereunder shall have the same meaning as set forth in the Terms of Use, unless otherwise stated.

This Privacy Policy shall be applied to you during the whole use of this Website.

General Provisions

We have the purpose to guarantee you the Services of the highest quality. To make it possible, we strive to have both simple and accurate identification procedure in place, just like a manner of communication and provide you with the option to make a choice.

When you visit our Website, we get only a specific sort of information about your visit and preferences. It is done only for the purpose to improve the user’s experience of the visitors of our website.

If you consent to this Privacy Policy document, you agree that the purpose of getting a specific sort of information about you and your visit is specified, explicit, and legitimate.

All the information that we get about you on the ground of this Privacy Policy document shall be treated as legally and fairly obtained. This means that no information is obtained if you do not express your previous consent.

What information we collect about you and how

(a) Contact details: such as your name, your email address, your telephone number and addresses associated with your account.

(b) Profile information: such as your contact details (as above) and other any information you share when creating an account on our Website.

(c) Messages to and between you and us: messages we send to each other such as email and written correspondence.

(d) Payment and transaction information: we will keep records of the Services you purchase from us and the payment method you use for the transaction.

(e) Website login information: third-party service (e.g., Facebook) login details and profile information such as your log-in, user name and photo and other information from that service as permitted by you and that service.

(f) Information about how you use and connect to our Website.

(g) We collect information about how you use the Website such as the pages and links you access, the time you access the Website and duration you are on it, the website you come from or go to after leaving the Website and selections and choices you make when using the Website.

(h) We also collect information about the computer or other electronic devices you use to connect to the Website such as details about the type of device (it may include include identification of unique number of the device), its operating system, browser and applications connected to the Website through the device, your Internet service provider or mobile network, your IP address and your device’s telephone number (if it has one).

• Typically, the information we collect about how you use or connect to the Website is associated with your device and not you as a named individual. Yet, in case you are logged into a registered account, then this information may also be associated directly with you.
• Information about your location: other than information you choose to provide to us, we never collect any information of where you are located. Your device’s IP address on your electronic device may help us determine only your approximate location but this will be no more precise than the city, state or country you are using your device in.

(i) We utilize trusted third-party vendors like Google to track your activity on our Website, track site usage using Google Analytics, and show ads about the Website around the Internet. If you have chosen to enable Google to associate your web and/or app browsing history with your Google account, and to use information from your Google account to personalize ads, Google will use your data from your Google account together with our Google Analytics data to build audience lists for cross-device remarketing purposes. This means that by using signed-in user data, ads can be shown to you across any device which is linked to your Google account.

In order to support this feature, two things will happen:

• first, for users on our Website, Google Analytics will collect Google-authenticated identifiers associated with users’ Google accounts (and therefore, personal information);
• second, Google Analytics will temporarily join these identifiers to our Google Analytics data in order to support our audiences.

Please note, that we do not collect or store any personal information from our Website visitors as part of our remarketing program. We only use remarketing to provide you with additional information and promotions that align with past behavior on our Website.

Please, read Google’s Privacy Policy and Analytics Help pages for more information.

You can control your ads experience (or opt out of personalized ads altogether) at your Google account.

(j) Information that is provided by other users: occasionally, other visitors of our Website provide information that can be associated with you. For instance, other visitors may provide information that is associated with you when they invite you to use the Website through our Referral Program.

(k) Information which is provided by other organizations: these other organizations may provide us with information that we associate with you if it is lawfully allowed to share it, it includes demographic data, contact details, or Internet navigation information.

You mostly submit all the information personally. But we may get information on our own with your consent.

Information can be submitted once you:

• fill any questionnaires or any forms;
• communicate with us in any way;
• identify your personality.

We may also get information by means of:

• observing your activities and interactions on our Website;
• tracking your transactions on this Website;
• using cookies or any similar technologies.

We never get information which concerns or reveals your:

• political views;
• ethnic or racial origin;
• philosophical, religious or any other beliefs of the similar kind;
• sex life;
• your mental or physical condition or health;
• criminal convictions.

How we use your personal information

We use your personal information in connection with our business activities. In particular, we may use your personal information in the following ways:

• To verify your identity and maintain a record of your transactions and interactions with us;
• To contact with you and/or provide customer services to you in the best manner;
• To ensure that content from our Website is presented in the most effective manner for you and for your computer (device);
• To provide you with information and/or Services through our Website and/or any other website owned and operated by us, including any of our services offered through such websites;
• To provide you with information and/or Services that you request from us or which we feel may interest you from us and/or third parties, where you have agreed to be contacted for such purposes;
• To carry out our obligations arising from any contracts/ agreements entered into between you and us;
• To cooperate effectively with any third party payment providers in connection of the process of any payment that is made by you or to you;
• To inform you about any changes made to our Services;
• To process payments from you;
• To create, modify, improve, enhance, remove or fix our Services and their performance;
• To make internal business decisions about current and future Service offerings;
• To provide you customized user experiences, including personalized Services offerings;
• To protect our rights, interests, safety and property and that of our customers, service providers and other third parties; and
• To comply with law or as required for legal purposes.

Information about you we share with third parties

We may disclose your personal information to third parties, including in the following circumstances:

• We use third parties to carry out a certain type of activities on our behalf involving the processing of your personal information. These third parties have access to your personal information on “need-to-know” basis only.
• We may pass personal information to external agencies and organizations for the purpose of preventing and detecting fraud (including fraudulent transactions) and criminal activity.
• We may sell, disclose, or transfer information about you as part of a corporate business transaction, such as an acquisition or a merger, financing, corporate reorganization, joint venture, including sale of company assets, or in the unlikely event of bankruptcy, receivership or insolvency, in which such information could be disclosed to any third-parties as a business asset in the transaction.
• We may pass your personal information to third parties if we are under a duty to disclose or share your personal information in order to comply with any legal obligation (including in connection with a court order).
• We may share non-personal aggregate statistics (group) data about visitors to our Website, sales and traffic patterns with our partners and other parties.
• We may from time to time exchange your personal information with a member of our group companies and/or affiliates for the purposes of allowing them to send you information on their goods or services by email, telephone or post, unless you tell us that you do not agree to the disclosure of your personal information in this way.
• We may disclose personal information about you to third-parties with your consent. We may obtain your consent in writing; online, through “click-through” agreements; when you accept the terms of disclosures for certain Services; orally, when you interact with our Customer Support Representatives.

Where your personal information can be processed

The personal information we collect about you may be transferred to and stored in countries outside of the jurisdiction you are in, including, in particular, outside the European Economic Area. Some of the jurisdictions mentioned offer various levels of protection in connection with personal information and, in certain instances, it may be not as protected as the jurisdiction of your residence. We will take all reasonable steps to ensure that your personal information is treated securely and in accordance with this Privacy Policy. By providing us with your personal information, you agree that we may transfer, store and process your information outside the European Economic Area.

Cookies

The usage of cookies on our Website is aimed at making your user experience better. Find more information about cookies in our Cookie Policy.

Manner of communication

As we strive to provide you with the highest quality of Services and user experience, we collect and use personal information when you visit and browse our website. This is the reason why we take into account very seriously any possible complaints that we receive about this issue form the users. If our users find our collection or use of information unfair, misleading or inappropriate, we encourage to let us know about it. Also, any possible suggestions on how to improve our procedures are welcomed.

If a need arise, we are glad to provide our users with any additional information or explanations upon this issue. If there are any requests from the users, they should be sent to our Customer Support Representatives.

Access to your personal information

When it comes to providing our users with access to their personal information, we strive to be as open as we can. This way, the users may know whether we hold any personal information with the help of making a “subject access request”. In case we do hold information about you, we grant that we will:

• provide you with a description of it;
• inform you about the reasons why we are holding it;
• inform you about who it could be disclosed to;
• provide you with a possibility to have a copy of the information in an intelligible form.

Any access request may be subject to a fee to meet our costs in providing you with details of the personal information we hold about you. To make a request to us for any personal information, we may need you to put it in writing, addressing the request to our Customer Support Representatives.

Opt-Out Provision

If you would like to opt out of emails and SMS notifications from us, please let us know by contacting us (our contact information is displayed in the website sidebar). After we receive your request, we will stop sending you messages immediately.

Final provisions

We will take reasonable efforts to ensure your safety and prevent third-party access to the personal information collected. We shall keep our employees duly trained and instructed to maintain your information safe.

This Privacy Policy creates a full understanding between us and you. Unless information is expressly set out in this Privacy Policy, neither party, meaning you and us, shall rely on any written or oral information.

Reports and notices under this document shall be considered as read within 1 day since the moment the notice or report has been sent.

This document may be altered, modified or amended at our sole and absolute discretion without issuing any warning or notices.

Contacting Us

Questions, comments and requests regarding this Privacy Policy are welcome and should be addressed to support@vitalcontents.com.

This Privacy Policy agreement is concluded in the electronic form, which has the same legal force as if it were signed in ink.

This Privacy Policy was last updated on June, 30th.